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When it comes to a business phone system, VoIP is the most important option a business has right now. This brings many businesses to have questions about how it can be used to solve their communication needs (e.g. how many VoIP lines they need).
This article will answer the question “How many VoIP lines do I need?” and more. You will also see why a VoIP phone system is important for your business and it’s needs.
A VoIP phone is a new form of telecommunication as it allows businesses to communicate over the internet. VoIP stands for Voice over Internet Protocol and is a great option for businesses because it is cheaper than traditional phone lines.
VoIP phone systems work similarly to a traditional telephone line, although it is done over the internet instead of through wires. With VoIP phones, you also get more features than a traditional phone service, making it the more appealing service.
You want to use a VoIP Phone System for your business because it comes with a large variety of features that suits the needs of any business – small or large. This makes it easy for your employees to work from home and communicate effectively. The majority of VoIP services also come with added cybersecurity as calls and messages are encrypted.
A VoIP phone call also usually has hosted firewalls to further secure your VoIP system. This means you have more internet security than with traditional telephony. This is especially important considering traditional telephony has previously come under fire for not being secure.
The first step to determine how you choose the right type of VoIP for your business is to think about the needs of your business:
Once you know what you need, you can start looking at the different types of VoIP systems available and find one that best fits your business needs.
There are many reasons why VoIP is important for your business, including:
VoIP is important for all businesses right now as it helps both your employees and your customers.
Now that you know why VoIP is important for businesses, you need to determine how many VoIP lines you will need. Most VoIP providers are different, but below is a rough guide to help you understand your own needs.
The number of VoIP lines you need for your business will depend on the size of your company and how many employees will be using the system at one time.
How many VoIP lines you need for your business can depend on who in your business needs a VoIP telephone. For example, if you work in Agriculture, you may find that the majority of your employees cannot work from home, or do not need another way to communicate effectively. Resulting in your business only needing 5 lines out of your 50 employees.
In comparison, if you work in the Professional Services, the majority of your employees may wish to work from home and communicate freely. Leaving the need for you to offer a VoIP line to all 50 of your employees. So 50 lines are needed for 50 employees.
The best way to decide how many VoIP lines you need is to sit down and discuss who in your business may wish to work from home or use VoIP’s other features. This way, you can work out the exact numbers of what you need.
With your business, it is up to you how many VoIP lines you need. If you are a company of 50 employees, you need to decide if you are looking for all 50 employees to have this available, or just some. You are in full control of your VoIP phone system.
We know that every business is different, and we are happy to accommodate all your needs with our VoIP service. Contact us now to see how VoIP can help you!
If you have multiple locations, we can tailor a VoIP plan to suit your specific needs.
Here at Onestop, our sales team are here talk you through what we offer, so you can decide what package you want and how many lines you need for your business.
Our sales team are happy help you understand the positives and negatives of each VoIP plan we offer.
After you have thought about how many VoIP lines you need for your employees, we can talk you through the 3 packages we offer. Each package comes with numerous features, ensuring that your VoIP lines offer exactly what you need from them.
The number of lines you need for your business is not the only common question we get about VoIP before purchasing. The following questions are the most frequently asked:
A VoIP line costs from £10 per line per month, going up to £20 per line per month for all features.
The quality of VoIP calls depends on your internet connection. If you have a good broadband connection with high speeds, then the quality of your VoIP calls will be excellent.
However, if you have a slow or unreliable internet connection, then the quality of your VoIP calls may suffer.
To ensure the best possible call quality, we recommend that you have an internet connection with at least 0.35Mbps upload. If you do not have a good internet connection, we do not recommend for you to use a VoIP phone system.
If your power goes out or your internet goes down you would not be able to make or receive VoIP calls.
Although, as VoIP works over the internet, there is less downtime before it is up and running again. Ensuring only a small window for you to not be able to make or receive VoIP calls.
It can be potentially be hard to set up a VoIP system as it depends on how good you are at setting up a new technical system. Here at Onestop, our team of trusted advisors are always here to help you through the process for free if you are struggling or worried about setting up VoIP.
That way, you to not need to stress about the installation.
To use VoIP, you will need a broadband internet connection with a minimum upload speed of 128kbps.
You will also need a VoIP adapter, which can be plugged into your current broadband router. Additionally, you may need to configure your firewall to work with VoIP.
Again, when setting up our CallSwitch package, one of our amazing team members can guide you through with what you need – completely for free.
VoIP phones are usually not able to be directly linked to a traditional landline.
If you wish to connect your landline to a VoIP phone, then you can create your own gateway server. You can then connect this gateway server to your traditional landline to make your VoIP phone work on a landline. Although this is a very complex process.
No, you do not need a computer to use VoIP. You can make and receive calls using just your VoIP phone or regular mobile device.
There are some VoIP services that use what is known as an ‘encrypted tunnel’. This means that the data passing through the VoIP service, including any calls made, cannot be traced.
As your business grows, so will your need for VoIP lines. It is important to have the right number of VoIP lines for your company so that you can ensure that all calls are getting through and being answered.
The last thing you want is for customers to start getting busy signals or being put on hold because you do not have enough VoIP lines. Ensuring that all your calls can be answered can improve your customer service and customer satisfaction.
If you’re not sure where to start, we can help. We offer a free consultation to any business interested in switching to VoIP or switching VoIP servers.
We’ll go over your needs and budget to help you find the perfect VoIP system for your business. Contact us today to get started!
Having a VoIP system that works can transform your company into a leading business that is bursting with success.
Here at Onestop IT, we are cybersecurity specialists for small to medium businesses (SMBs). We are here to help with all your business needs.