We initially looked at replacing our existing VOIP phone system as the clarity of the calls were prohibiting our high standards of customer service and the costs were becoming increasingly prohibitive for us as a small business to utilise all the functions that we found that we were needing. We contacted OneStop with our service requirements and they swiftly came back with the CallSwitch option. The brilliant thing about this was that the basic package covered all our needs. The consultation process and help with our questions was second to none and made our decision such an easy one. The system was ordered, porting of our number was brilliantly handled by Megan and the installation of the phone system by Hamzah was swift and hugely successful. Within a matter of hours our new system was up and running. Any follow-up questions that we had including the set up of soft phones on mobile devices has proved this to be one of our best business decisions this year. We would highly recommend this phone system. The clarity of the conversations we have with our customers and the utility of the system are brilliant. We look forward to expanding this system throughout our business in time.