An Introduction into IT Support

This video is an introduction to our IT Support page. Throughout the page you can find information about what an IT Support is, why you need it and how it benefits your business.

How Much Does IT Support Cost?

Many people have a question about IT support. "How much does it cost?" IT support isn't just one price, but there are factors that will affect the cost of your service. Here's what you need to know!

In House vs Outsourced IT Support: Which one is better?

In-house IT support sounds like a good idea, but it can come with some hidden costs. In this video I'll share the pros and cons of in-house vs outsourced IT support so you can decide which is best for your business.

Everything you Need to Know About Regulatory Requirements

A regulatory requirement is a law or rule that businesses must adhere to in order to operate legally. There are many different regulatory requirements, and it is important for businesses to be aware of them all.

What is Managed IT Support? The Pros and Cons of Having a Managed IT Service Provider

One of the most important aspects of running a successful business is having reliable and efficient IT support. But what is managed IT support? And what are the pros and cons of using a managed service provider?

IT Solutions Edinburgh

Our Edinburgh IT Solution services are just one part of the many vital areas your business can work with us to improve productivity, increase security, and reduce overall costs. A forward-thinking, highly motivated company like Onestop will take your business to the next level. 

Managed IT Support Edinburgh: How do I Know What’s Right for Me?

With businesses relying on technology to empower their services, having reliable Managed IT Support in Edinburgh, Glasgow, Aberdeen and Central Scotland has never been more important.

Office IT Support in Scotland

With work from home and e-learning still very popular, having reliable Home Office IT Support in Scotland has never been more important...

Managed IT Support Aberdeen: How do I Know What’s Right for me?

Outsourcing IT Support Services in Aberdeen is a wise move for SMEs. There are numerous IT Support providers covering Aberdeen, Edinburgh, Glasgow and central Scotland areas and they all package their services in different ways. At Onestop we provide a wealth of products and support to meet the needs of our SME IT customers. Broadly speaking our IT Services divide into IT Support and Managed IT Services. We work with each customer to create an individual package of services that meets their needs, often pulling in elements of both IT Support and Managed Services.  

Managed IT Support Scotland: How do I Know What’s Right for Me?

Outsourcing IT Support Services in Scotland is a wise move for SMEs. There are numerous IT Support providers covering Edinburgh, Aberdeen, Glasgow and central Scotland areas and they all package their services in different ways. At Onestop we provide a wealth of products and support to meet the needs of our SME IT customers. Broadly speaking our IT Services divide into IT Support and Managed IT Services. We work with each customer to create an individual package of services that meets their needs, often pulling in elements of both IT Support and Managed Services. 

Why Companies Should Outsource their IT Support

Running a business is no easy task. You have to keep up with the latest IT trends and updates, be aware of any security vulnerabilities, and decide which software to use. This can sometimes feel like too much for one person or team, so it's understandable when businesses are sceptical about outsourcing IT support. But if you choose wisely, there are many benefits! This blog post will go over 5 reasons why IT support should be outsourced in favour of company growth and success. 

IT help desk: From Printer Troubleshooting to Accessing Shared Drives

From printer troubleshooting to accessing shared drives: How our IT support team improves business continuity Troubleshooting an offline printer “We had one user calling us because their printer was showing up as offline. It’s generally frustrating for people when they can’t use the equipment in their offices, and printers tend to act up quote often. I resolved the issues within a timely manner by assigning a static IT for the device. This solution should also prevent the problem from reoccurring in the future so the client will be able to use their printer just fine from now on! I was happy to help as printer issues can take a while to troubleshoot if you don’t know exactly what to look for. This is a great example of what I call the magic behind the curtain as we are able to work in the background and use our experience to fix issues quickly.” – Michael F.

Why are Businesses Choosing IT Outsourcing?

Technology has come to play a crucial role in everyday business operations and most of the times it can either enable or hinder the success of your organisation. In this context, it’s then no wonder that more and more businesses are moving away from managing everything in-house (which can be both time- and budget-consuming), and are choosing to partner with specialised IT supportcompanies. According to KPMG we are entering a “radical new world of outsourcing”, as IT is being recognised as a business enabler. Many organisations are starting to recognise the value in outsourcing their IT and decide to leverage the expertise and experience of top IT engineers by partnering with expert IT providers. (read: Why businesses are turning to managed IT services)

3 Ways to Use Technology with Purpose Within your Organisation

What is the role of technology? Simply put, to make our lives easier. Therefore, business technology should have the sole purpose of making your work-life easier. Yet many companies still struggle to make use of technology in a way that fosters business growth, and employees sometimes find themselves struggling to cope with the devices and applications they use in the office.

How to Train New Employees on Corporate Security

When new staff enter your organisation, you need to make your security policies a priority during the onboarding process, to ensure your company will not suffer devastating security incidents in the future. We find that one of the biggest reasons that motivates employees to bypass security measures is saving time and being more productive. This can happen even more often with a new hire who may be eager to add value to the organisation but do not fully understand your company’s procedures and security requirements. They may want to use tools and systems that that used in the past in order to boost performance in your organisation – and this is great! But if this is done outside the eyes of your IT, it can also mean that sensitive data could be put at risk. So how can you prevent this? This is often referred to as ‘shadow IT’ as it implies information-technology systems and solutions built and used inside organisations witho