Resources

Are VoIP Phone Systems Reliable for Your Business?
Are VoIP Phone Systems Reliable for Your Business?

There's a big question that business owners need to ask themselves when it comes to their telecoms - are VoIP phone systems reliable? VoIP (Voice over Internet Protocol), is a technology that allows you to make telephone calls using an internet connection instead of a traditional phone line.

VoIP for Remote Workers: What can VoIP do for your business?
VoIP for Remote Workers: What can VoIP do for your business?

Employees are increasingly asking to work from home, and you need is an internet telephony system to support this.  So, why use VoIP for remote workers?

Business Telecoms: How Telecoms Can Help in Your Industry
Business Telecoms: How Telecoms Can Help in Your Industry

No business can survive in today's economy without telecommunications services (business telecoms). Telecom companies in the UK offer a range of services that can help businesses in all sorts of industries. But what do all these industries have in common? And what is the best form of business telecoms to solve communication problems?

How to Support Hybrid Working: It’s Challenges and What You Need To Know
How to Support Hybrid Working: It’s Challenges and What You Need To Know

Hybrid working becoming more popular creates businesses to struggle with what they need to offer to support their employees. In this article, you can find what you need to provide in order to support your employees through hybrid working.

7 Benefits of Working from Home: Why Your Business Needs to Offer Business Telecoms Now
7 Benefits of Working from Home: Why Your Business Needs to Offer Business Telecoms Now
How Effective are Staff when Working Remotely and How Can Technology Enhance Their Productivity?
How Effective are Staff when Working Remotely and How Can Technology Enhance Their Productivity?

The business landscape is changing. With advances in technology, more and more businesses are allowing their staff to work remotely. There are many benefits to this however, there are also challenges that come with remote working.

VoIP Phone System: Everything you Need to Know
VoIP Phone System: Everything you Need to Know
How to Choose the Best VPN to Protect Your Business From Cyberattacks
How to Choose the Best VPN to Protect Your Business From Cyberattacks

Public networks expose your business to security threats. Switching to a VPN can greatly help in reducing those threats.

7 Ways to Maximise Cloud Solutions for Your Small Business
7 Ways to Maximise Cloud Solutions for Your Small Business

The onset of the COVID-19 pandemic rendered many business practices obsolete, such as; face-to-face brainstorming sessions, team building activities, even the entire concept of the office.

What is a VoIP Phone System and Should I get it for my Business?
What is a VoIP Phone System and Should I get it for my Business?

Quite simply, VOIP is a way of carrying voice conversations over the internet. In other words, it has exactly the same purpose as your fixed line telephone. However, unlike your telephone, it doesn't rely on a vast array of telecommunications infrastructure to accomplish its goal (the task of allowing you to speak to another human being, instantaneously, from another part of the planet).

Remote Working – Is it Right for you & the Tools you Need
Remote Working – Is it Right for you & the Tools you Need

Remote working is definitely a trend on the rise. As much as 50% of the UK workforce will be telecommuting by 2020 if this practice keeps growing at the same rate as it has in the past decade. Whether you’re simply curious about working from home, are interested in offering the option of telecommuting to your staff some of the time or want to shift into having a fully remote team, this article is for you. Here are some of the positive and negative aspects of remote working as well as a description of some of the digital tools that can help you with the switch.

How to Support your Remote Working Team with Technology
How to Support your Remote Working Team with Technology

Remote work has been in the news a great deal recently, with attention-grabbing headlines announcing how working from home is better for both employees and their bosses, saving money and promoting a better work-life balance. This is all well and good but doesn’t answer one key question: how you can make sure that your small business can achieve those lofty goals.

How will COVID-19 Affect Productivity?
How will COVID-19 Affect Productivity?

The Coronavirus has changed nearly all aspects of our lives, and the way we work is arguably one of the areas of our lives most affected, with so many people having to work from home during the pandemic. Understandably, business leaders everywhere are wondering about the best ways to stay productive in this new environment. That being said, the fact is that it’ll take a bit of distance and perspective to fully understand the impact this pandemic has had, and will have, on productivity.

Microsoft Teams Collaboration & Company Culture Tips
Microsoft Teams Collaboration & Company Culture Tips

Remote work comes with many benefits, such as a better work-life balance, more time for hobbies and flexible hours. But there are many challenges that come with it, too. Many of these relate to communication because we are a social species. Problems with communication can in turn cause issues for collaborative work as well as employee wellbeing and your company culture.

5 Ways to Improve your Team’s Productivity
5 Ways to Improve your Team’s Productivity

Productivity means everything to a team of any kind. But what does productivity actually look like and how can you boost it? Especially in the wake of the COVID-19 pandemic, business leaders all around the world have had to give more thought to how they define their employees’ productivity as teams are forced to remote working. For many, this creates new challenges as we’re no longer able to see our colleagues face-to-face.

Phoenix Team Analytics: Boost Productivity!
Phoenix Team Analytics: Boost Productivity!

Your team’s productivity means everything. However, it’s a term that can elude definition and be even harder to accurately measure. While in the past, many managers have been content with basing estimations of productivity on how long people stay in the office, how long they take for lunch and how often they check their phone, these kinds of checks have been made very difficult recently.